Terms and Conditions

1. AGREEMENT TO TERMS

These Terms of Use ("Terms") constitute a legally binding agreement between you and Ionela Floroiu, operating as Nouri ("we," "us," or "our"), concerning your access to and use of the Nouri mobile application and related services.

By downloading, installing, accessing, or using Nouri, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue your use of Nouri.

2. ELIGIBILITY AND AGE RESTRICTIONS

To use Nouri, you must be at least 13 years old or the minimum legal age in your country to provide valid consent for data processing. If you are under this age, you may not use the App unless you do so under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently gathered data from a user under the required age without proper consent, we will take reasonable steps to delete such information.

3. DESCRIPTION OF SERVICES

Nouri is an AI-powered mobile application designed to simplify your cooking and meal planning experience. Nouri offers:

  • Ingredients-to-Recipes: Submit a photo of ingredients you have available, and our AI engine will suggest suitable recipes tailored to your ingredients and dietary preferences
  • Food-to-Ingredients: Submit a photo of a prepared meal, and our AI engine will break down the dish into detailed steps and necessary ingredients

While our AI technology aims to deliver accurate and helpful recommendations, results may vary based on image clarity and limitations inherent to AI. We do not guarantee the accuracy or completeness of recommendations provided.

4. USER ACCOUNT CREATION

To access the core features of Nouri, including saving recipes and syncing preferences, users are required to create an account via Google or Apple OAuth 2.

By creating an account, you agree to:

  • Maintain the confidentiality of your login credentials
  • Immediately notify us if you suspect any unauthorized access
  • Not share your account or login credentials with anyone else
  • Be fully responsible for all activities that occur under your account

5. MOBILE APPLICATION LICENSE

Subject to your compliance with these Terms, Nouri grants you a limited, revocable, non-exclusive, non-transferable license to download, install, and use the App solely for your personal, non-commercial purposes.

You agree that you will not:

  • Copy, modify, distribute, sell, or transfer any rights or content from the App
  • Reverse engineer, disassemble, or attempt to derive the source code of the App
  • Remove, obscure, or alter any proprietary rights notice

6. PURCHASES, PAYMENTS, AND SUBSCRIPTION TERMS

Nouri offers both free and premium tiers:

  • Free Tier: Limited access — users can explore the app but cannot use AI-powered features
  • Premium Tier: Full access to all features, including AI-generated recipes and personalized results

Subscription Options:

  • Weekly Plan: $3.99/month (renews every 7 days)
  • Yearly Plan: $29.99/year (renews annually)

All payments are processed securely via Apple's In-App Purchase system through RevenueCat. Your plan will auto-renew unless canceled at least 24 hours before the renewal period.

7. CANCELLATION AND REFUND POLICY

You can cancel your subscription at any time through your Apple ID Settings. Once canceled, your subscription will remain active until the end of the current billing cycle.

As Nouri subscriptions are managed by Apple, all refund requests must be made directly through Apple Support. We do not manage or issue refunds ourselves. Please visit reportaproblem.apple.com to request a refund.

8. AI USAGE DISCLAIMER

Nouri uses AI models (specifically Gemini 2.0 Flash) to generate recipe suggestions based on user-submitted images and inputs.

While we strive to provide helpful and accurate information, the results generated by the AI should be considered advisory only. The system:

  • May misidentify ingredients or meals
  • Might suggest recipes that don't align with your personal health needs
  • Does not account for allergies or dietary restrictions unless explicitly provided

We encourage users to always verify recipes and ingredients independently, especially if you have allergies, medical conditions, or specific dietary requirements.

9. HEALTH & DIETARY DISCLAIMER

Nouri is designed to assist users in making healthier food choices and discovering recipes. However, it is not a substitute for professional medical or nutritional advice.

  • Nouri does not provide medical, dietary, or nutritional counseling
  • AI-generated suggestions are for informational purposes only
  • Always consult a certified healthcare provider or nutritionist for decisions related to your health, allergies, or dietary needs
  • Users are solely responsible for reviewing ingredient lists for allergens and verifying compatibility with personal dietary restrictions or medical conditions

10. PRIVACY POLICY & DATA HANDLING

Your use of Nouri is also governed by our Privacy Policy, which outlines how we collect, use, disclose, and protect your information. Key points:

  • We collect account information, onboarding data, and usage analytics
  • We do not store your uploaded photos — images are used temporarily for AI processing and then discarded
  • Data is stored securely in Supabase and managed through RevenueCat for subscriptions
  • We do not sell, rent, or share your data with third parties for advertising

For detailed information, please review our complete Privacy Policy.

11. PROHIBITED ACTIVITIES

You agree not to engage in any of the following prohibited activities:

  • Attempting to reverse-engineer, modify, hack, or interfere with app functionality
  • Circumventing subscription restrictions or paywall access
  • Uploading or distributing threatening, harassing, abusive, or offensive content
  • Pretending to be someone else or providing false account information
  • Disrupting other users' experience with bots, scripts, or automated interactions

Violation of these terms may result in immediate suspension or termination of access to Nouri, without refund.

12. INTELLECTUAL PROPERTY RIGHTS

All content, design elements, and technologies associated with Nouri are owned or licensed by Ionela Floroiu and are protected under applicable international copyright, trademark, and intellectual property laws.

You may not copy, modify, reverse engineer, distribute, sell, or otherwise exploit any part of the app or its content without prior written permission.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Nouri, its creator, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, food-related illness, allergic reaction, loss of data, or device malfunction.

Nouri is designed to assist with healthy eating and food discovery, but you are solely responsible for what you consume. Always verify suggestions and ingredients before preparing or eating meals, especially if you have allergies or medical conditions.

14. MODIFICATIONS TO TERMS AND SERVICES

We reserve the right to modify, update, or revise these Terms at any time. If substantial changes occur, we will notify you by prominently posting a notice within Nouri or via the email associated with your account.

We also reserve the right to modify or discontinue, temporarily or permanently, all or part of the App's services and features, with or without prior notice.

15. TERM AND TERMINATION RIGHTS

These Terms remain in full force and effect while you use the Nouri app. Either party may terminate this agreement at any time, for any reason.

We reserve the right to suspend or terminate your access immediately, with or without notice, if we reasonably believe that you have violated these Terms, engaged in harmful behavior, or misused AI features.

16. DISPUTE RESOLUTION AND GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of Switzerland, without regard to conflict of law principles.

If any dispute arises, we encourage you to first attempt to resolve it informally by contacting us at artus@lunarsolutions.ch. If we cannot resolve the dispute informally, any dispute shall be resolved through binding arbitration in accordance with applicable arbitration rules.

17. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at artus@lunarsolutions.ch.

Last Updated: 03 Jan. 2026